In line with Move to Universal Credit (UC) migration plans, the Government has started migrating households in receipt of Employment and Support Allowance receiving tax credits in July 2024
Housing Benefit only households were brought into the journey from 17 July 2024. This was previously planned to commence in June; however, timelines were extended to allow the relevant automated processes required to progress these cases safely at scale to be developed.
Letters (referred to as the Tax Credit Closure notice) are currently being issued to pension age tax credit customers who have been identified to move to Pension Credit. Pension age tax credit customers in scope to move to Universal Credit will be issued a migration notice from September 2024.
The Third Party Guide to support those households required to make a move to UC has been updated after feedback from stakeholders. Distribution of Version 2.0 took place in July. This includes it being sent by email to all local authorities. If you have not received a copy, please contact your local Partnership Manager.
