Stuart Reid

To ask the Secretary of State for Work and Pensions, what steps her Department is taking to support claimants who have difficulties with oral communication, deafness or have learning difficulties and do not own a telephone.

For hearing and speech impaired customers: DWP utilise the Video Relay Service (VRS) which enables customers to communicate in real time via a British Sign Language (BSL) interpreter using a

To ask the Secretary of State for Work and Pensions, what steps her Department is taking to support claimants who have difficulties with oral communication, deafness or have learning difficulties and do not own a telephone. Read More »