Money Advice Scotland, Citizens Advice Scotland and the Child Poverty Action Group in Scotland have updated the first edition of a their Debt Advice Handbook for Scotland.
Click here to access the free online version of the Handbook.
The Handbook, supported by the Scottish Government, serves as a tool for frontline advisers, and is available for free online. This resource details the key stages of money advice including interviewing clients, prioritising debts, and negotiating with creditors. There is particular emphasis on working with vulnerable clients as well as a focus on ensuring credit arrangements do not impact a client’s ability to pay essential living costs.
The Handbook is fully cross-referenced to legislation, official guidance, and court and tribunal decisions, making it a reliable guide for both new and experienced advisers. The online handbook will also be regularly updated to reflect new legislation and case law.
