Only 89 waivers for universal credit overpayments were applied in 2023/2024

FOI request dated 06/11/2024

Financial year 2023/2024

The number of UC claimants who have been overpaid UC within the specified timeframe was 873,221.

The total value of these overpayments were £890,567,779.49

The number of UC overpayments where a waiver was applied was 89

The value of those waiver decisions amounted to £951,609.44

Waivers are only granted in exceptional circumstances and there would need to be very specific and compelling grounds to do so. A request for waiver should normally be made in writing. This may result in all, or part of the debt being written off.’

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