Carer Support Payment Case Transfer – Stakeholder Events (online)

Carer Support Payment Case Transfer – Stakeholder Events (online)

From Spring 2024 some clients currently in receipt of Carer’s Allowance from the Department for Work and Pensions will have their award transferred to Carer Support Payment which is administered by Social Security Scotland.

We are hosting a series of free online events to provide external stakeholders and partners with information about this process specifically designed for clients in receipt of Carer’s Allowance. These sessions will include details of:

  • how clients currently on Carer’s Allowance will be selected for case transfer
  • the policies and processes which will underpin the transfer process
  • the end to end client journey
  • how we will communicate with clients throughout this process

If you have any questions about our series of events or difficulty booking a place, then please contact the National Engagement and Partnership Team at:

nationalengagementandpartnershipteam@socialsecurity.gov.scot or call Social Security Scotland on 0800 182 2222.

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